Transaction Related

I received the wrong item, what do I do?

We apologize for the mistake and the inconvenience. Please contact our customer service team at 844-293-CANN (2266) so that we can send you the correct item right away.

I received the wrong item, what do I do?2019-08-21T06:43:57-04:00

What if I want to cancel my order?

Once an order is placed, it is shipped within 24 hours. After the order has shipped, the customer must follow the returns/refunds policy.

What if I want to cancel my order?2019-08-22T01:13:00-04:00

When does my order ship? Arrival?

Orders are shipped within 24 hours Monday-Friday. Please note, we do not ship on weekends. All orders received after 4pm EST will be shipped the following Monday. Once your order is shipped you will receive a notification with your tracking information.

When does my order ship? Arrival?2019-08-21T06:52:54-04:00

How do you confirm my order?

Once your order has been placed, you will receive an email confirmation with your order number and shipping method. Please make sure your shipping address is correct as we are unable to redirect goods once they are on route.

How do you confirm my order?2019-03-18T06:16:52-04:00

What are your shipping rates?

When you choose Standard Shipping, you pay a flat rate fee of $5 on every purchase less than $75 and shipping is FREE for all orders over $75. As a convenience, we also offer 2-Day shipping but do not participate in this shipping method but rest assured we have negotiated for the best 2-Day shipping [...]

What are your shipping rates?2019-08-22T01:14:48-04:00

Do you ship nationwide?

YES, we will ship to your door anywhere in the continental United States once an order is received. Orders over $75 will receive free shipping.

Do you ship nationwide?2019-03-11T18:13:40-04:00