Transaction Related

I received the wrong item, what do I do?

We apologize for the mistake and the inconvenience. We will ship the correct item immediately. Please enjoy the incorrect item that was shipped to you.

I received the wrong item, what do I do?2019-03-11T18:41:56-04:00

What if I want to cancel my order?

Once an order is placed, it is shipped within 24 hours. After the order has shipped, the customer must follow the returns/refunds policy.

What if I want to cancel my order?2019-03-18T06:48:14-04:00

When does my order ship? Arrival?

Orders can take up to 2 business days to be processed and shipped. Please note, we do not ship on weekends. All orders received after 5pm EST on Friday will be shipped the following Monday. Once your order is prepared for shipment you will receive a confirmation email with your tracking information.

When does my order ship? Arrival?2019-03-18T06:16:22-04:00

How do you confirm my order?

Once your order has been placed, you will receive an email confirmation with your order number and shipping method. Please make sure your shipping address is correct as we are unable to redirect goods once they are on route.

How do you confirm my order?2019-03-18T06:16:52-04:00

What are your shipping rates?

Shipping rates are based on size/weight of the product(s) and speed of delivery chosen. Standard rates are $8.10 for small packages (most orders) when shipped via the United States Postal Service (Priority Mail). Free Standard (Ground) Shipping is offered on all orders over $75 via USPS.

What are your shipping rates?2019-03-18T06:17:21-04:00

Do you ship nationwide?

YES, we will ship to your door anywhere in the continental United States once an order is received. Orders over $75 will receive free shipping.

Do you ship nationwide?2019-03-11T18:13:40-04:00